The Large Grand Square is our premier preserved rose square arrangement. It is perfect for gifting for birthdays, anniversaries, baby showers, thank you gifts, home decor, and just because you or your special someone deserves it. The box fits 36-42 roses depending on custom letters and shapes. Please note that any custom work including letters, shapes, and/or Swarovski crystals are an additional charge. Please see description below:
- 11.5” x 11.5” x 8.5” in. Grand Square Box includes 36-42 Single Eternal Fleur Preserved Roses depending on custom work
- Floral Care Card with Instructions
- Handwritten personalized message with envelope
Each Single Preserved Rose measures 2"
*Please do not remove roses from box, this will damage the roses.
We DO NOT SHIP TO PO BOXES, GOVERNMENT INSTITUTIONS, AND BANKS.
Orders will ship based on the corporate shipping guidelines. We do not ship to Post Office (PO) Boxes, Government Institutions, and Banks as deliveries may not be accepted and delayed due to certain restrictions enforced by the institutions.
Is My Delivery Date Guaranteed?
We let our customers choose their ship date, which means if you are choosing UPS Ground, there may be delays out of our control after the order is shipped on time. We are not responsible for any delays that are caused by UPS Ground as this is a Standard Shipping Method. Please read below. If an order needs to be received by a certain date please choose UPS 1 DAY which is guaranteed for business day deliveries only, (not including weekends).
UPS GROUND SHIPPING (Standard Shipping)
Please note that the shipping day that you choose is the day that the order will ship pending credit card authorization. Our goal is 100% accuracy on quantity and timeliness for all shipments. Orders are processed Monday-Friday. Best efforts will be made to ship all orders for in-stock merchandise within 24-48 hours. Please note that UPS Ground is never guaranteed and may be delayed. We treat this shipping method as our Standard Shipping and in some cases it may take 5-7 business days due to delays out of our control.
UPS NEXT DAY AIR or 2nd DAY AIR SHIPPING
Note that if you are ordering UPS NEXT DAY AIR OR 2nd DAY AIR, please order by 1 pm EST otherwise it will not be shipped the same day.
We offer various shipping methods for International shipping including USPS Priority Mail International, USPS Express International, UPS Worldwide Expedited, and UPS Worldwide Express. Please note that delays may occur due to customs. If you are planning to have your order delivered Internationally please plan ahead. Please note that the customer is responsible for any delays caused by customs processing and any duties or charges that may be charged.
We will include an order tracking number on your order status page. You can track the package by clicking directly on the tracking number. Please note that it may take 24 hours before tracking information appears on the UPS or USPS websites. If we have a question about your order, we will contact you by phone or e-mail.
PACKAGE INSURANCE AND DELIVERY
All packages come with insurance and are traceable. If you see that your package is delayed or hasn’t arrived in a timely manner, please email us so we can have UPS or USPS trace the package. Please note that all packages over $150 require a signature.If the delivery address has multiple units and a unit isn't addressed, a signature may be placed on the package to ensure delivery to the correct address and recipient.
CAN I CANCEL MY ORDER?
You can cancel your order within 24 hours after purchase by emailing us at firstname.lastname@example.org. Please note however if an order is already processed for shipment or in transit it cannot be cancelled.
DO WE ACCEPT RETURNS
Unfortunately we do not accept returns as each Eternal Fleur floral arrangement is designed specifically for each customer. If you are truly unsatisfied with your product or it has arrived damaged please reach out to us within 48-72 hours of receiving the product and we will address any of your concerns and if a refund is needed it will be processed within 24-48 hours. Please email us at email@example.com